Straightforward and secure process for disposing of and donating unclaimed electronic items
Solution that reduces liability and protects your company/organization from security breaches
Make a positive impact that you can track through ethical handling of items while assisting vulnerable persons in need
We accept most personal electronic devices (cell phones, tablets, laptops computers, cameras, smart watches, accessories, and more) and guarantee secure erasure of all sensitive data. New, used, older, and broken devices are accepted
Request to donate today and we'll provide the pre-paid shipping label and tracking details. Simply pack items snug in a box or padded envelope.
Donate monthly or quarterly to free up space, reduce liability, and create positive environmental and social impacts
Our Customer Portal offers easy reporting of donated devices (including serial numbers) and responsible recycling method on a monthly, quarterly, or annual basis
Questions
Whether this is your first time donating or you're interested in an ongoing partnership with the 911 Cell Phone Bank (a non-profit initiative of the Charitable Recycling Foundation), our team is here to provide guidance and support. We aim to make the process of donating unclaimed electronic devices fast, easy, and compliant, while making a measurable impact on vulnerable communities and the environment. Explore the FAQs to get clear answers to common questions. Click the red DONATE button to get started today!
We guarantee secure data erasure of devices. We utilize state-of-the-art data-clearing software, and the erasure is documented internally. The software is certified to provide data erasure to the latest DOD 5220.22-M standards and is continually being updated as advances are made in the technology for clearing these devices. We check to confirm data erasure at least three times during processing. Items that are damaged or unusable are securely disposed of through an ISO 14001 R2 certified recycler.
Please pack donated devices snug in a box or padded envelope to avoid unnecessary damage during transit.
Yes! If the device still works, we may either replace the screen or use it for parts on another device. If any device doesn’t pass clearing, then we remove the motherboard for secure recycling and use the item for parts. A device is deemed unusable if it cannot be cleared of user data, it does not work and cannot be repaired, or it is obsolete and cannot access a wireless network. These devices are considered e-waste and are either used for parts in another repair or are recycled with an ISO 14001 R2 certified electronic recycler.
We follow a very thorough inspection process when we receive a device. First, we record the electronic serial number of each item if available. We then inspect the device for damage and usability. Items that are damaged or unusable are securely disposed of through an ISO 14001 R2 certified recycler. Items that are not damaged are checked against several device status databases to ensure the device has not been reported as stolen. If the device is clear, we inspect it for cosmetic damage that may affect usability. If a device is deemed unusable because of cosmetic damage it is securely disposed of. If the device passes the cosmetic inspection, we fully test its functionality and remove all data.
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Call (866) 290-7864
Email: [email protected]
The 911 Cell Phone Bank is an initiative of The Charitable Recycling Foundation, Inc. an IRS recognized 501(c)(3) non-profit organization (Tax ID – 20-5050475)